Terms and Conditions

1. Seller information

The seller and contracting party for purchases made through SeeClearStore is:

B.A Optikk AS
Trading as: SeeClearStore / See Clear
Norwegian organisation number: 997 158 776
Address: Furubergveien 203, 2316 Hamar, Norway
Email: post@baoptikk.no
Telephone: +47 62 59 64 94

In these Terms and Conditions, “we”, “us” and “our” refer to B.A Optikk AS, and “you” and “your” refer to the customer.

2. Scope and agreement

These Terms and Conditions apply to purchases made through SeeClearStore. Together with your order confirmation and the policies referred to below, they form the agreement between you and B.A Optikk AS.

By placing an order, you confirm that the information you provide is accurate and that you are legally capable of entering into the purchase agreement. Nothing in these Terms limits any mandatory consumer rights that apply to you.

3. Products and product information

We make reasonable efforts to ensure that product descriptions, specifications, images and prices are accurate. Colors and appearance may vary slightly depending on your screen and device settings.

The product information shown on the product page at the time of purchase forms part of your order. If we discover a material error affecting your order, we will contact you and give you the option to confirm the corrected order or receive a full refund.

All products are subject to availability. We may limit quantities or discontinue products, but this will not affect orders that we have already accepted.

4. Prices, taxes, duties and shipping

The applicable price is the price displayed at checkout when you place your order. Prices may be displayed in different currencies depending on your selected country or region.

We offer free worldwide shipping. International shipments are sent DDP (Delivered Duty Paid). Applicable import duties and taxes are included, and you should not be charged additional duties or import taxes upon delivery.

Any discounts or promotional offers are subject to the conditions stated with the offer and cannot be applied after an order has been placed unless we expressly agree otherwise.

5. Orders and formation of the agreement

When you place an order, you make an offer to purchase the selected products. You will receive an electronic order confirmation after the order has been submitted.

The purchase agreement becomes binding when we accept your order. We may decline or cancel an order if, for example, the product is unavailable, the payment cannot be authorized, the information provided is clearly incorrect, or there is an obvious pricing or product-information error. If we cancel an order after payment has been taken, we will issue a full refund.

Please review your products, strengths, colors, quantities, delivery address and contact details carefully before submitting your order.

6. Payment

Available payment methods are shown at checkout. Payment is processed securely by Shopify Payments or another payment provider shown at checkout.

You confirm that you are authorized to use the selected payment method. We do not store complete payment-card details on our own systems.

7. Dispatch, delivery and risk

All in-stock orders are dispatched from our warehouse in Norway within 24 hours on business days. Orders placed on weekends or public holidays are dispatched on the next business day.

Estimated delivery times are:

• Norway: approximately 2 business days.

• International orders: approximately 1–3 business days.

Delivery times are estimates and may be affected by the destination, the carrier, customs processing or circumstances outside our reasonable control. We will inform you if we become aware of a significant delay.

The risk of loss or damage passes to you when you, or a third party appointed by you other than the carrier, receives the products.

More information is available in our Shipping Policy.

8. Statutory right of withdrawal

Consumers who are entitled to a statutory right of withdrawal under applicable law, including consumers in Norway and the European Economic Area, may withdraw from an online purchase without giving a reason within 14 days after receiving the product.

To exercise this right, you must send us a clear statement before the 14-day period expires. You may contact us at post@baoptikk.no and include your name, order number and the products you wish to return. You may also use the statutory withdrawal form supplied with your order.

Products must be returned within 14 days after you notify us that you are exercising your right of withdrawal. You may inspect the product in the same way as you would in a physical shop, but you may be responsible for any reduction in value caused by handling beyond what is necessary to establish the product’s nature, characteristics and function.

Unless the product is defective, damaged or incorrect, you are responsible for the direct cost of returning it. Please package the product securely and retain proof of shipment.

We will refund the amount due, including any standard delivery charge paid with the original order, within 14 days after receiving your notice of withdrawal. We may withhold the refund until we have received the returned product or you provide proof that it has been sent back, whichever occurs first. The refund will be issued to the original payment method unless otherwise agreed.

9. Voluntary 30-day return policy

In addition to any statutory rights, we offer a voluntary 30-day return policy. You may request a return within 30 days after receiving your order.

For returns made under this voluntary policy after the statutory withdrawal period has expired, the product must be unused, unworn, undamaged and returned with its original packaging and proof of purchase.

You are responsible for the return shipping cost unless the product is defective, damaged, incorrect, or we agree otherwise in writing. Please contact us before returning a product so that we can provide the correct instructions and ensure that the return is processed efficiently.

This voluntary return policy does not limit your statutory rights.

Further information is available in our Refund Policy.

10. Defective, damaged or incorrect products

Please inspect your order when it arrives. If a product is defective, damaged in transit or different from what you ordered, contact us at post@baoptikk.no as soon as possible. Include your order number, a description of the problem and, where useful, photographs showing the issue.

Where a product has a defect covered by applicable consumer law, you may be entitled to repair, replacement, a price reduction, cancellation of the purchase or a refund, depending on the circumstances. We will cover reasonable return costs for accepted claims involving a defective, damaged or incorrect product.

Under Norwegian consumer law, the statutory complaint period is normally two years, or five years for products that are intended to last substantially longer. A complaint must also be made within a reasonable time after you discovered or should have discovered the defect.

Normal wear and tear, accidental damage, misuse, improper storage and damage caused by unauthorized repairs are not product defects.

11. Refunds

We will notify you when we have received and inspected your return. Approved refunds will be issued to the original payment method.

After we issue a refund, your bank or payment provider may require additional processing time before the amount appears in your account. If more than 15 business days have passed since we confirmed that a refund was issued, please contact us at post@baoptikk.no.

12. Exchanges and order cancellations

If you wish to exchange a product, the quickest method is normally to return the original product and place a new order for the replacement.

If you need to cancel or change an order, contact us as soon as possible. We will try to assist, but we cannot guarantee cancellation or changes after the order has been processed or dispatched. Once an order has been dispatched, the applicable withdrawal and return rules apply.

13. Accounts and acceptable use

If you create an account, you are responsible for keeping your login details secure and for activity carried out through your account. You must not misuse the website, attempt to gain unauthorized access, introduce malicious code, interfere with the operation of the store, or use the website for unlawful purposes.

We may restrict or suspend access where reasonably necessary to protect the website, our customers or our legal rights.

14. Intellectual property

Unless otherwise stated, the website and its content, including text, images, product photographs, graphics, logos and design elements, are owned by or licensed to B.A Optikk AS and are protected by applicable intellectual-property laws.

You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify or commercially exploit website content without our prior written permission.

15. Third-party services and Shopify

Our store is hosted by Shopify, which provides the e-commerce platform used to offer our products. Purchases are made directly from B.A Optikk AS, not from Shopify.

The website may use or link to third-party services such as payment providers, carriers or external websites. Those services may be governed by their own terms and privacy policies. We are not responsible for third-party content or services outside our reasonable control, but this does not limit our responsibility for fulfilling your order or your mandatory consumer rights.

16. Liability and circumstances outside our control

We are responsible for foreseeable loss or damage caused by our breach of the purchase agreement or our negligence, subject to applicable law. We are not responsible for indirect business losses arising from a consumer purchase or for delays and failures caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, nor does it limit any mandatory consumer rights.

17. Privacy

Information about how we collect, use and protect personal information is available in our Privacy Policy. Shopify and payment providers may also process personal information in accordance with their own privacy policies.

18. Governing law and disputes

These Terms and purchases made from B.A Optikk AS are governed by Norwegian law. If you are a consumer residing in another country, this choice of law does not deprive you of mandatory consumer protections that apply in your country of residence.

If you have a complaint, please contact us first so that we can try to resolve the matter. Consumers may also seek assistance from the Norwegian Consumer Authority or another competent consumer-dispute body. Any legal proceedings are subject to the courts and jurisdiction rules that apply under mandatory consumer law.

19. Changes to these Terms

We may update these Terms to reflect changes to our services, business practices or legal obligations. The version that applied when your order was placed will continue to govern that order. The current version and its latest update date will be published on this page.

20. Contact

Questions about these Terms or an order may be sent to:

B.A Optikk AS
Furubergveien 203
2316 Hamar
Norway
Email: post@baoptikk.no
Telephone: +47 62 59 64 94
Norwegian organisation number: 997 158 776